Are your prices per legal entity?
No. Our licenses and subscriptions allow all members of your group to access and use our schedules and content.
Can we submit a purchase order? Can you invoice us?
Yes, our subscriptions and records retention API offer PO/invoicing as a payment option. You can pay by credit card or bank transfer. If you want to learn more please talk to our experts.
Where do I submit a feature request?
We love feedback, and there’s a good chance your feature idea is already on our roadmap. Please email api@filerskeepers.co to share your two cents.
Do you offer educational or non-profit discounts on your pricing?
Yes. filerskeepers is proud to offer multiple plans and prices to help organizations of all types, including discounts for educational and non-profit organizations. Please contact us at friends@filerskeepers.co to learn more.
Where do I submit a request for a new feature or country?
We love feedback, and there’s a good chance your request for a new country or your feature idea is already on our roadmap. Email us here to share your two cents.
Can I cancel my subscription at any time?
All of our subscriptions renew automatically. Subscriptions can be terminated at any time against the end of each contract year.
What happens next?
After you place your order on filerskeepers, you will automatically a confirmation by email which invites you to log on to your filerskeepers account. If you didn’t receive anything, please submit a request and we will help you. After logging in in, you’ll be able to download an Excel file of the schedule(s) you purchased.
Do you bill annually, monthly or both?
Our schedule subscriptions are billed annually. Our API can be billed monthly or annually.
Do you only accept payment by credit card?
You can use your credit card or PayPal to pay for any schedule or subscription. At your request we can also send you an invoice. Feel free to email us.